FREQUENTLY ASKED QUESTIONS

We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, ironing, and end-of-tenancy cleaning.

You can book our services online through our website, by calling our customer service team, or by sending us an email. We will confirm your booking and schedule a convenient time for the cleaning.

Yes, all our cleaners are fully insured and have undergone thorough background checks to ensure your safety and peace of mind.

No, you do not need to be home during the cleaning. If you prefer, you can provide us with access to your property, and our trusted cleaners will handle the rest.

We use high-quality, eco-friendly cleaning products that are safe for your family, pets, and the environment. If you have any specific product preferences or allergies, please let us know in advance.

Yes, we understand the importance of consistency and will do our best to send the same cleaner for each visit. However, this may not always be possible due to scheduling and availability.

Our goal is your complete satisfaction. If for any reason you’re not entirely happy with our cleaning service, please get in touch within 24 hours. We’ll swiftly arrange a re-clean by a different cleaner or offer you a discounted rate on the next service.

We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment is typically made upon completion of the service unless otherwise arranged.

We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.

We offer both one-time cleaning services and regular cleaning schedules (weekly, bi-weekly, or monthly) to suit your needs.

We are happy to accommodate special cleaning requests. Please let us know your specific needs when booking, and we will do our best to fulfil them.

Yes, we offer cleaning services seven days a week, including weekends and holidays, to accommodate your schedule.

We provide cleaning services across London and the surrounding areas. Please contact us to check if we serve your specific location.

We follow strict health and safety guidelines, including the use of PPE, regular sanitization of equipment, and adherence to social distancing protocols to ensure the safety of our clients and staff.

You can reach us via phone (see Contact us], or through our website’s contact form. We are here to assist you with any questions or bookings.

Opening Hours

Magestic Shine is flexible and available for when you need us

Call Us

Book now via call or Whatsapp

07553 410 363

07405 952893

Email Us

Book and enquire via email

info@majestic-shine.co.uk